PRIVACY POLICY

 

Francesca Hill Ltd is committed to protecting your privacy and takes its responsibilities regarding the security of user information very seriously. This privacy statement sets out how Francesca Hill Ltd complies with both UK and European Union data protection requirements. We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

“Francesca Hill Ltd” includes the brands The Big Welsh Wedding Show, The Pretty & Prosecco Festival, Francesca Hill Photography and their related events, products and services.

If you have any queries about the policy or want to be removed from Francesca Hill Ltd’s database, please get in touch with us using info@thebigwelshweddingshow.co.uk or write to us at Francesca Hill Ltd, 41 Pendragon Close, Thornhill, Cardiff, CF149BD.

This privacy policy was last updated on 23rd May 2018
 

What You Need To Know

  • We hold details on our database of brides who have completed a registration form at The Big Welsh Wedding Show and given consent for their data to be processed by ticking the opt in box on the registration form. If consent has not been given, the data will not be processed and added to our database
  • We also hold details of brides who have bought tickets on our website. These details are not given to our exhibitors unless the registration form has been filled out on the day of the event and consent has been given via our opting in box.
  • This information is used to invite brides to our future events and to inform brides of exclusive offers relating to Francesca Hill Photography
  • We will only share your information with our exhibitors provided you have opted in on the registration form
  • Details are held on file for marketing purposes for 12 months after which you will not be contacted by Francesca Hill Ltd regarding either The Big Welsh Wedding Show or Francesca Hill Photography. You may be contacted regarding other upcoming events we think may be of interest. If you would prefer to be removed from the database completely, please email us at info@thebigwelshweddingshow.co.uk
  • We also hold details on our database of wedding suppliers in across Wales & the South West.
  • We use these details to inform Welsh wedding suppliers of our next event and how they can book their stand. If you would like to be removed from our suppliers database, please email us at info@thebigwelshweddingshow.co.uk

 

Further Details

What we collect

Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

The personal data we may collect from you and process is:

  • Contact details, such as name, postal address, telephone number and email address
  • Financial and transaction data, such as credit or debit card number, and bank account information where necessary for processing an order
  • Information about your wedding such as wedding date, venue, suppliers you have already enlisted

Other data that we may collect from you is:

  • Transaction data, such as purchases, purchase amount, date of purchase and payment method
  • Cookie and tracking technology data, such as time spent on website, pages visited and other anonymous traffic data

How we use your information

This privacy notice tells you how we, Francesca Hill Ltd, will collect and use your personal data for:

  • To provide our products and services, for example, we will use the amount of tickets sold to ensure we cater enough food, drink and welcome bags.
  • To process your order
  • To contact you in response to a specific enquiry or inform you of any changes regarding the event
  • To send you very occasional promotional emails and mailings about Francesca Hill Ltd’s products, services, offers and other things that we think may be relevant to you
  • To contact you via telephone about Francesca Hill Ltd’s products and services that we think may be relevant to you
  • To improve or modify our services
  • For audits, regulatory purposes, and compliance with industry standards
  • To conduct aggregate analysis and develop business intelligence that enables us to operate, protect, make informed decisions, and report on the performance of, our business
  • All tickets bought on this website are processed directly through Paypal, we do not take any payment details from you through this website. For a copy of Paypal’s Privacy Policy, click here.

Why does Francesca Hill Ltd need to collect and store personal data?

We may pass your personal data on to third-party service providers contracted to Francesca Hill Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. This includes but is not limited to, event registration, directory listings and email marketing. When they no longer need your data to fulfil this service, they will dispose of the details in line with Francesca Hill Ltd’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Francesca Hill Ltd use the personal data it collects about me?

Francesca Hill Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Francesca Hill Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Francesca Hill Ltd contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

Francesca Hill Ltd at your request can confirm what information we hold about you and how it is processed. If Francesca Hill Ltd does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Francesca Hill Ltd or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

 

If you have any further questions relating to GDPR and our Privacy Policy then please get in touch at info@thebigwelshweddingshow.co.uk